Administrative Operations Specialist - de WAVE Therapy & Reflexology

Join de WAVE Therapy & Reflexology (Solo) as an Administrative Operations Specialist and play a pivotal role in ensuring smooth, efficient, and organized administrative processes. This position is ideal for detail-oriented professionals who thrive in dynamic environments. Located in the heart of Solo, DI Yogyakarta, you'll be part of a growing team dedicated to providing exceptional therapy and reflexology services.

As an Administrative Operations Specialist, you will be responsible for managing the daily operations of the clinic, including scheduling appointments, managing patient records, and coordinating with various departments to ensure seamless service delivery. You'll work closely with our team of therapists and reflexologists to maintain high standards of patient care and clinic operations.

At de WAVE Therapy & Reflexology, we offer a supportive and collaborative work environment, professional growth opportunities, and a competitive salary. If you are passionate about administrative work and eager to make a difference in a dynamic setting, we invite you to apply and be part of our journey.

📋 Tanggung Jawab Pekerjaan

• Manage and maintain patient records using electronic health record (EHR) systems such as EMR or Practice Fusion.
• Schedule appointments and manage the clinic's calendar using tools like Google Calendar or Calendly.
• Coordinate with therapists and reflexologists to ensure accurate billing and insurance claims processing.
• Handle administrative tasks such as inventory management, ordering supplies, and maintaining clinic equipment.
• Assist in marketing efforts by updating the clinic's website and social media platforms.
• Provide excellent customer service to patients, answering inquiries and addressing concerns.
• Assist in training new staff and ensuring compliance with clinic policies and procedures.
• Participate in team meetings and contribute to the continuous improvement of clinic operations.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Administrative Science, or a related field.
• Minimum of 2 years of experience in administrative or operational roles in a healthcare or service-oriented environment.
• Proficient in using Microsoft Office Suite (Word, Excel, Outlook) and EHR systems.
• Strong organizational and time management skills.
• Excellent interpersonal and communication skills.
• Ability to work well in a team and under pressure.
• Familiarity with healthcare regulations and compliance requirements.
• Fluency in both English and Indonesian languages is a plus.

🛠️ Keahlian

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